CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! send us an email at theelitebrandco3@gmail.com
FAQ
When will my order ship?
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Most orders ship within 2 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.
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Sale items are not combinable with any other codes or discounts.
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As soon as your order ships, you will receive an email confirmation to the email address you entered on your order.
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All digital downloads are sent immediately.
How to contact vendors?
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Please download WhatsApp to communicate with the vendors if a website is not provided.
What is your returns policy?
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Due to the ongoing COVID-19 pandemic, we are NOT accepting any returns NOR exchanges. ALL SALES ARE FINAL.
Can I change or cancel my order?
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We are unable to change or cancel orders once placed for digital items. All digital products are sent to your email immediately after purchase. If you need to make a size modification, please email us immediately at theelitebrandco3@gmail.com. We generally process in stock items immediately.
How can I figure out the correct size to buy?
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Please see our size chart for general information on sizing located on the product page. If you still have specific questions about a fit of an item or measurement guidelines, please email us.
Do you provide international delivery?
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No, international shipping available at this time.